A Product Designer based in LA, turning complex problems into beautiful, user-friendly solutions.

Previously worked on product teams across Cisco, Webex, and IBM.

Designing Cisco’s identity platform, unifying authentication across 20+ products into a single experience.

Cisco Systems | Product Designer

Designed key authentication and onboarding workflows for Cisco’s identity platform, streamlining access management into a cohesive, single-portal experience for IT admins and end users.

Find the official announcement on Cisco's blog.

UI, UX, Web, Enterprise, B2B, Internal Tools

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Streamlining Partner Hub customer data validation, reducing setup errors when onboarding customers.

Cisco Webex | Product Designer

Partner Hub is Webex’s portal for partners to manage their customers in one place. I resolved a critical setup bug causing global network errors by implementing proactive validation for location services in the customer creation flow.

UI, UX, Web, Admin tools, Enterprise SaaS

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Designing the agent greetings setup in Webex Contact Center, eliminating repetitive intros and reducing agent burnout.

Redesigning the Universal Studios mobile app, updating guest navigation and ticketing into a seamless journey.

As a frequent park-goer, I saw how a clunky app could get in the way of the magic. I redesigned the experience to create a clear, stress-free way for first-time visitors to focus on the fun.

Personal Project | Product Designer

UI, UX, Mobile Design

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Launching West Cove Co.’s first website, showcasing their portfolio and streamlining intake inquiries for wedding planning services.

coming soon

With their wedding planning business growing, West Cove Co needed a more robust digital presence to elevate their brand identity and showcase their portfolio of curated events.

Webex Contact Center | Product Designer

UI, UX, Wedding Planning, 0-to-1, Visual Design

Building reusable components for Webex’s Design System, cutting handoff time between designers and developers by 50%.

Cisco Webex | Product Designer

Momentum is the design system used by Webex Admin products. By modularizing core components using Atomic Design principles, I delivered a scalable, consistent toolkit that empowered over 150 designers to build faster and more cohesively.

View the design system

UI, UX, Web, Enterprise, Design Systems

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Webex Contact Center empowers agents to record a personalized greeting message that plays automatically at the beginning of every incoming call. Freeing agents from repeating the same introductory message and allows them to focus on addressing customers' need right away.

Find the feature article on Webex Help Center.

West Cove Co | Product Designer

UI, UX, Enterprise SaaS, Contact Center, Internal Tools

coming soon

About me

Hi, I’m Ken Velarde

A software engineer turned product designer.

I went from writing code to building design systems and crafting full product experiences.

Seven years across engineering and UX at IBM and Cisco taught me how to bridge code and design to ship scalable work with cross-functional teams.

My craft sits at the intersection of design, development, storytelling, and systems thinking.

I care deeply about using thoughtful design to make technology more intuitive, joyful, and human.

Currently in Los Angeles, discovering new restaurants, reading a good book, or catching a movie.

Open to new opportunities or side hustles, feel free to drop me a line @velardekenneth@gmail.com

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